Arrival to Studio:
Entrance is on the lefthand side of the house.
Please note that if you arrive before your lesson time please wait on the white sofa outside, until your scheduled lesson time. Once it's your lesson time please ring the bell. If it's a few min before, feel free to ring. Please do not try and ring the bell 30 min before your lesson time. Sometimes mistakes happen, and that's okay. But, if you're getting here that early, note I will be unable to start your lesson at that time as the schedule is ran in order to prioritize each student's and my personal needs. If you want a longer lesson, please let me know. Also, if you arrive late, the lesson will still end at the scheduled time. Again, if it's a few min late I may add on a few minutes. However, if over 5 min late, we will end at scheduled time. Again this is not to be stingy, but to prioritize my needs and all student's needs. Again if you're finding yourself struggling to make it on time, don't hesitate to speak to me about scheduling the lesson a bit later or on another day.
Me Coming to You:
This is thankfully not a common issue but has occurred in the past. I make the drive, and the student is not home. Please note that if I arrive to a location, and the student is not present and it's been 15 min over the scheduled lesson time, the lesson will be forfeited. On my end, sometimes traffic happens, and I will inform you if I'm running late. In that event, you will receive the full lesson length paid for as it was my mistake. I strive to avoid this. Sometimes Brisbane traffic can get crazy. I will give you a heads up. Also, if running late it makes it so much easier if you send me a text letting me know.
Support Outside of Lessons
Students/parents may text me a few questions about repertoire/theory homework between lessons. I'm more than happy to assist if something is leaving you stumped. In the event it's very complex, we will cover it in the next lesson. Please note, I will respond to questions as soon as possible. You may also request 1 video tutorial per month on any content you need additional support with.